At tambet, gaming is meant to be fun – a form of entertainment, not a way to make money or escape from problems. This page covers everything you need to know about staying in control: our tools, the warning signs to watch for, and where to get help if you or someone you know needs it.
The minimum age for all real-money gaming on the tambet platform is 21 years old. This is non-negotiable and is consistent with the minimum gambling age established under Philippine gaming law and PAGCOR regulations.
Every tambet applicant must verify their age during account registration. Accounts that cannot be verified as belonging to a person aged 21 or above will not be approved. Verified accounts subsequently found to belong to persons under 21 will be immediately closed and any deposited funds returned after investigation.
The 21+ minimum age requirement exists to protect young people from the potential harms associated with gambling. Research consistently shows that young adults are more susceptible to developing problematic gambling behaviours. PAGCOR's framework for Philippine online gaming operators mandates strict age controls, and tambet goes beyond minimum compliance – we actively verify age at multiple touchpoints.
During registration, you are required to declare your date of birth. As part of Know Your Customer (KYC) verification, tambet requires a government-issued ID that confirms your identity and age. Accepted IDs include the PhilSys National ID, Philippine Passport, Driver's License, SSS/GSIS ID, PRC ID, and Voter's ID. KYC must be completed before your first withdrawal can be processed.
tambet's fraud and compliance team actively monitors for indicators of underage access, including account sharing and suspicious registration patterns. Any account suspected of underage use is flagged for immediate manual review.
Most smartphones and tablets – including those common in Philippine households like Android and iOS devices – have built-in screen time and content filtering features. These can block gambling websites on devices used by minors.
Never share your tambet username and password with family members, especially younger siblings or children. Your tambet account is personal and non-transferable.
Open family conversations about how gambling works – and its risks – are among the most effective tools for preventing problem gambling in young people. tambet supports education as a key pillar of player protection.
These tools are available to every registered tambet player – no approval required, no waiting period for most settings. You can activate or adjust them anytime from your account settings or by contacting tambet support via Live Chat.
Set a maximum amount you can deposit on tambet within a defined time period – daily, weekly, or monthly. Limit reductions take effect immediately. Increases go through a mandatory 7-day cooling-off period before they apply, giving you time to reconsider.
Limit the maximum net loss you can incur on tambet in any given period. Once you hit your loss limit, tambet will block further real-money play until the limit period resets. Like deposit limits, reductions apply immediately while increases require 7 days.
Set a notification to appear after a specified amount of time spent in a single gaming session. When the reminder triggers, tambet will alert you that you've reached your set time. This is a lightweight nudge that helps you stay aware of time spent playing.
Request a temporary break from tambet of 24 hours, 7 days, or 30 days. During the cool-off period, your account is suspended – you cannot log in, make deposits, or place bets. The period runs its full course before access is restored. Use this when you feel you need a short break.
Request permanent self-exclusion from tambet at any time by contacting tambet support via Live Chat or email. Permanent self-exclusion closes your account and cannot be reversed. This is tambet's strongest player protection tool and is designed for players who believe they may have a gambling problem.
tambet's support team is available around the clock to help you activate any responsible gaming tool, discuss your gaming habits, or escalate your situation to a specialist. You can reach us via Live Chat (3–5 minute response), email, Messenger, or Viber. No judgment, just help.
Responsible gaming at tambet isn't just a page – it's reflected in platform decisions, game design, support practices, and compliance processes. Here's how that commitment shows up in practice.
tambet operates within the Philippine Amusement and Gaming Corporation's (PAGCOR) framework for online gaming. This includes mandatory player protection policies, age verification requirements, and compliance reporting. PAGCOR's responsible gaming guidelines directly inform tambet's player protection program.
tambet's platform monitors gaming activity patterns that may indicate problem gambling – including sudden large deposit increases, extended uninterrupted play sessions, and repeated attempts to circumvent limits. When these patterns are detected, tambet may proactively reach out to the player or apply precautionary limits.
tambet believes that informed players make better decisions. Our platform provides clear information about how games work, including published return-to-player (RTP) percentages, house edge disclosures, and how random number generators operate. Understanding odds is part of responsible gambling.
tambet publishes wagering requirements, time limits, and eligible games for every bonus and promotion before you opt in. Confusing or hidden bonus terms are a known driver of problem gambling. tambet's commitment to transparency means you always know what you're agreeing to before activating a bonus.
tambet's 24/7 customer support team receives training in responsible gaming awareness. Support agents are equipped to recognize players who may be experiencing difficulties and know how to sensitively guide them toward tambet's responsible gaming tools or external support resources without judgment.
tambet's platform displays session duration information during active gaming. Players can see how long they have been playing and set automatic reminders. This helps maintain awareness of time – one of the most important factors in responsible gambling, since losing track of time is a common early sign of problematic play.
Problem gambling can affect anyone, regardless of income, background, or how long they've been playing. It doesn't always look like what people expect – many Filipinos who develop gambling problems are functional in their daily lives for a long time before the signs become obvious. The earlier these patterns are recognized, the easier it is to address them.
Below are behaviours that tambet encourages every player to be honest with themselves about. If several of these apply to you or someone you know, reaching out for support is the right next step.
Spending more money on gambling than you planned or can afford
Chasing losses by betting more to try to win back what you lost
Lying to family or friends about how much time or money you spend gambling
Gambling to escape stress, anxiety, depression, or everyday problems
Neglecting work, school, family, or health obligations because of gambling
Borrowing money, selling valuables, or going into debt to fund gambling
Feeling restless, irritable, or anxious when trying to cut down or stop gambling
Repeatedly trying to control or stop gambling without success
These questions are adapted from responsible gambling screening tools used internationally. Answer honestly – this is for your benefit, not for tambet's records. If you answer "yes" to several of these questions, consider activating tambet's cool-off period or self-exclusion tool, or reach out to tambet support for a conversation.
Have you ever set a budget for gambling and then exceeded it within the same session?
Have you ever gambled with money that was meant for rent, bills, groceries, or other essential expenses?
Have you ever felt the need to bet larger and larger amounts to feel the same level of excitement?
Have you ever returned to gambling the day after a big loss specifically to try to win that money back?
Have you argued with family members or friends about your gambling habits or the money you spend on gambling?
Have you ever missed important events – a family gathering in Manila, a work meeting, a school exam – because you were gambling?
Have you ever felt that gambling is something you cannot stop doing, even when you want to?
Self-exclusion is the most powerful responsible gaming tool tambet offers. It permanently closes your account and prevents you from creating a new one. If you've reached the point where you feel gambling is becoming a problem – or even if you just want to take a long break – self-exclusion is the right step.
tambet processes all self-exclusion requests immediately upon verification of your identity. There is no cooling-off period or waiting window for self-exclusion requests – unlike limit increases, exclusion takes effect right away.
Open a Live Chat session on the tambet Platform and tell the support agent you would like to self-exclude from tambet permanently. You can also send a request via email to support@tambet.asia with the subject line "Self-Exclusion Request."
tambet will ask you to confirm your registered account details to verify your identity before processing the exclusion. This step protects against your account being excluded by someone else without your consent.
Once verified, tambet will immediately close your account. Any pending withdrawals will be processed to your registered payment method before or concurrent with closure. Your account balance will not be forfeited.
tambet's support agent will provide you with information about external responsible gaming support resources in the Philippines. You do not have to face this alone – there are free, confidential services available to Filipino players.
Self-excluded players are immediately removed from all tambet marketing lists. You will not receive promotional emails, bonus offers, or any other gambling-related communications from tambet after self-exclusion is in effect.
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support to Filipinos dealing with gambling-related issues.
PAGCOR is the Philippine government authority responsible for authorizing, licensing, and regulating all games of chance in the Philippines, including online gaming platforms. PAGCOR's responsible gaming framework establishes minimum standards for player protection that all licensed operators including tambet must meet and exceed.
PAGCOR's responsible gaming program includes public awareness campaigns, operator compliance audits, and player support resources. Filipino players who experience issues with any licensed online gaming operator can contact PAGCOR directly to file a complaint or seek guidance.
tambet is built to be fun, fair, and safe for Filipino players who choose to engage with it responsibly. Set your limits before you play, check in on yourself regularly, and remember that the best gaming session is one you enjoy and stay in control of throughout. Must be 21 or older.